# Momntum - Website > Momntum is an AI relationship intelligence platform and AI-powered CRM. It unifies customer conversations across WhatsApp, voice, email, SMS, Instagram, Messenger and web chat, remembers customer context and preferences, detects sentiment and intent, automates bookings, lead capture and follow-ups, and hands conversations to human agents with full context when judgement is required. Momntum is broader than a chatbot: it connects channels, remembers customers, understands emotion and intent, automates workflows, and supports human handoff. Its AI assistant and virtual team member is called Laila. Momntum's mission is to build the future of human connection powered by AI, positioning AI as a way to enhance human teams rather than replace them. Founded by Brian Kenny, Keith Wealleans and Pat Phelan; backed by ACT Venture Capital and Sure Valley Ventures. ## Pages - [Home](https://momntum.com/) - [404](https://momntum.com/404) - [Blog](https://momntum.com/blog) - [Careers](https://momntum.com/careers) - [Company](https://momntum.com/company) - [Contact](https://momntum.com/contact) - [Featured](https://momntum.com/featured) - [One click human takeover](https://momntum.com/features/one-click-human-takeover) - [True omnichannel connectivity](https://momntum.com/features/true-omnichannel-connectivity) - [Voice to whatsapp features](https://momntum.com/features/voice-to-whatsapp-features) - [Car service intelligence](https://momntum.com/industries/car-service-intelligence) - [Contact centres](https://momntum.com/industries/contact-centres) - [Health and wellness](https://momntum.com/industries/health-and-wellness) - [Home services](https://momntum.com/industries/home-services) - [Hospitality](https://momntum.com/industries/hospitality) - [Integration](https://momntum.com/integration) - [Termsprivacy](https://momntum.com/termsprivacy) - [Thank you](https://momntum.com/thank-you) ## Blog Category - [Content](https://momntum.com/featured/content) - [News](https://momntum.com/featured/news) - [Product](https://momntum.com/featured/product) ## Careers - [business-development-representative](https://momntum.com/featured/business-development-representative) - [customer-success-engineer](https://momntum.com/featured/customer-success-engineer) ## Case Studies - [How Action24 Used Momntum to Build Always-On, Relationship-Driven Customer Support](https://momntum.com/featured/action-twenty-four) - [How Frank Keane BMW Used Momntum to Automate Recall Communications at Scale](https://momntum.com/featured/frank-keane-bmw) - [How Peri Scaled Empathetic Perimenopause Support with AI-Powered Laila](https://momntum.com/featured/my-peri) - [How Sisu Clinic Scaled Patient Relationships with Empathy and AI](https://momntum.com/featured/sisu-clinic) ## Featured Blog - [Hello Momntum](https://momntum.com/featured/hello-momntum): We're tired of watching great businesses suffer under outdated call center systems. Here's how we built an AI platform that's already delivering 4,000%+ ROI and transforming customer service into a growth engine. - [Serving Customers Across Cultures Isn't Easy. That's Why We Built Laila.](https://momntum.com/featured/serving-customers-across-cultures): On a recent trip to Dubai, I saw how hard it is for businesses to serve customers across cultures. Different dialects of Arabic to the very different expectations of a French, German, or Emirati customer. That's where Laila shines. ## Featured Post - [Hello Momntum](https://momntum.com/featured/hello-momntum) ## Industries - [car-servicing](https://momntum.com/featured/car-servicing) - [hospitality](https://momntum.com/featured/hospitality)