

Drive Revenue & Safety with AI-Powered Service Intelligence
Turn routine service reminders, recall campaigns, and follow-ups into automated, relationship-building conversations that customers actually appreciate.
Service Departments are Overwhelmed
Service Departments are Overwhelmed
Your service team is stuck in a cycle of outbound calls, voicemails, and unread emails. Whether it’s chasing customers for routine maintenance, managing critical recall campaigns, or following up on satisfaction surveys, the manual workload is limiting your capacity.
Your service team is stuck in a cycle of outbound calls, voicemails, and unread emails. Whether it’s chasing customers for routine maintenance, managing critical recall campaigns, or following up on satisfaction surveys, the manual workload is limiting your capacity.
You need a way to reach thousands of drivers instantly, without hiring more staff or sacrificing the personal touch.
You need a way to reach thousands of drivers instantly, without hiring more staff or sacrificing the personal touch.
You need a way to reach thousands of drivers instantly, without hiring more staff or
sacrificing the personal touch.

Real Results: Frank Keane BMW
Authorized BMW dealer Frank Keane BMW used Momntum to automate critical recall communications, moving away from manual outbound calls to an AI-first approach.
93.7%
WhatApp Delivery Rate
72.7%
72.7%
Outbound Call Completion
83.5%
Read Rate
Massive Reduction
in inbound call pressure
"The proactive approach executed via Laila addressed customer concerns and FAQs without the need for the customer to make contact with the dealership."
Robert Dunne, Marketing & Retention Manager, Frank Keane BMW


Meet Your New Virtual Service Team
Meet Your New Virtual service team
Momntum deploys Laila, an AI-powered virtual team member that integrates directly with your dealership management system (DMS). She doesn’t just send notifications; she has intelligent, two-way conversations across WhatsApp, SMS, and Voice to manage your entire service lifecycle.
01
Smart Service Reminders
Stop relying on generic postcards and ignored emails. Momntum proactively reaches out to customers when their service is due on the channels they use most.
•
Proactive Scheduling: "Hi John, your X5 is due for a service next week. Would you like me to book you in for Tuesday morning?"
•
Instant Booking: Laila handles the scheduling, confirms the slot, and updates your calendar automatically.
•
Reduced No-Shows: Automated confirmations and reminders ensure bays stay full.
02
Automated Recall Campaigns
Managing recalls manually is a logistical nightmare. Momntum automates the entire process, ensuring compliance and safety at scale—just like we did for Frank Keane BMW.
•
Instant Reach: Contact thousands of affected customers in minutes via WhatsApp.
•
Two-Way Qualification: Laila confirms the customer has received the notice, answers technical FAQs about the recall, and books the repair slot.
•
Safety First: Ensure near 100% contact rates for critical safety updates without paralyzing your call center.
03
Intelligent Customer Follow-Ups
The service relationship shouldn't end when the car leaves the workshop. Momntum automates the post-service journey to boost retention and CSI scores.
•
Satisfaction Checks: "Hi Sarah, how is the car running after your service yesterday?"
•
Sentiment Analysis: AI detects if a customer is unhappy and immediately alerts a human manager to intervene.
•
Video Health Check Delivery: Send technician videos directly to the customer’s phone and let Laila answer questions about recommended repairs.
01
Smart Service Reminders
Stop relying on generic postcards and ignored emails. Momntum proactively reaches out to customers when their service is due on the channels they use most.
•
Proactive Scheduling: "Hi John, your X5 is due for a service next week. Would you like me to book you in for Tuesday morning?"
•
Instant Booking: Laila handles the scheduling, confirms the slot, and updates your calendar automatically.
•
Reduced No-Shows: Automated confirmations and reminders ensure bays stay full.
02
Automated Recall Campaigns
Managing recalls manually is a logistical nightmare. Momntum automates the entire process, ensuring compliance and safety at scale—just like we did for Frank Keane BMW.
•
Instant Reach: Contact thousands of affected customers in minutes via WhatsApp.
•
Two-Way Qualification: Laila confirms the customer has received the notice, answers technical FAQs about the recall, and books the repair slot.
•
Safety First: Ensure near 100% contact rates for critical safety updates without paralyzing your call center.
03
Intelligent Customer Follow-Ups
The service relationship shouldn't end when the car leaves the workshop. Momntum automates the post-service journey to boost retention and CSI scores.
•
Satisfaction Checks: "Hi Sarah, how is the car running after your service yesterday?"
•
Sentiment Analysis: AI detects if a customer is unhappy and immediately alerts a human manager to intervene.
•
Video Health Check Delivery: Send technician videos directly to the customer’s phone and let Laila answer questions about recommended repairs.
01
Smart Service Reminders
Stop relying on generic postcards and ignored emails. Momntum proactively reaches out to customers when their service is due on the channels they use most.
•
Proactive Scheduling: "Hi John, your X5 is due for a service next week. Would you like me to book you in for Tuesday morning?"
•
Instant Booking: Laila handles the scheduling, confirms the slot, and updates your calendar automatically.
•
Reduced No-Shows: Automated confirmations and reminders ensure bays stay full.
02
Smart Service Reminders
Stop relying on generic postcards and ignored emails. Momntum proactively reaches out to customers when their service is due on the channels they use most.
•
Instant Reach: Contact thousands of affected customers in minutes via WhatsApp.
•
Instant Booking: Laila handles the scheduling, confirms the slot, and updates your calendar automatically.
•
Safety First: Ensure near 100% contact rates for critical safety updates without paralyzing your call center.
03
Smart Service Reminders
Stop relying on generic postcards and ignored emails. Momntum proactively reaches out to customers when their service is due on the channels they use most.
•
Satisfaction Checks: "Hi Sarah, how is the car running after your service yesterday?"
•
Instant Booking: Laila handles the scheduling, confirms the slot, and updates your calendar automatically.
•
Video Health Check Delivery: Send technician videos directly to the customer’s phone and let Laila answer questions about recommended repairs.
Why Top Dealerships Choose Momntum
Multichannel Context
A customer can start a chat on WhatsApp and finish it via Voice—Momntum never loses the context.
Multichannel Context
A customer can start a chat on WhatsApp and finish it via Voice—Momntum never loses the context.
Zero Staff Training
Laila plugs into your existing workflow. No complex training required for your service advisors.
Zero Staff Training
Laila plugs into your existing workflow. No complex training required for your service advisors.
Global Language Support
Serve customers in 700+ languages without hiring multilingual staff.
Global Language Support
Serve customers in 700+ languages without hiring multilingual staff.
Global Language Support
Serve customers in 700+ languages without hiring multilingual staff.
24/7 Availability
Capture bookings and answer queries even when the service department is closed.
24/7 Availability
Capture bookings and answer queries even when the service department is closed.


Ready to fill your service bays automatically?
See how Momntum can transform your service department today.


AI Relationship Intelligence is transforming how people connect with their customers
Relationships in momntum
+
Every relationship powered by AI that understands personalities, emotions, and communication patterns. Real conversations, real trust, real growth.


AI Relationship Intelligence is transforming how people connect with their customers
Relationships in momntum
+
Every relationship powered by AI that understands personalities, emotions, and communication patterns. Real conversations, real trust, real growth.


AI Relationship Intelligence is transforming how people connect with their customers
Relationships in momntum
+
Every relationship powered by AI that understands personalities, emotions, and communication patterns. Real conversations, real trust, real growth.
Features
Case Studies
Industries
Compliance
Copyright 2026 © Momntum AI Ltd
Features
Case Studies
Industries
Compliance
Copyright 2026 © Momntum AI Ltd
Features
Case Studies
Industries
Compliance
Copyright 2026 © Momntum AI Ltd
